general - payments and billing Frequently Asked Questions

Hugeicons accepts multiple secure payment methods through Stripe, providing flexible options for supporting 135+ currencies and payment methods customers worldwide.

• Cards: Standard card payments processed through Stripe's secure infrastructure
• Online Payment: Various digital payment methods supported globally

International Accessibility

Whether you're purchasing from North America, Europe, Asia, or anywhere else, Stripe's global infrastructure ensures you can complete your Hugeicons Pro purchase using your preferred local payment method.

All payments are processed securely through Stripe's platform, which handles card information and payment verification, ensuring your transaction is protected and completed smoothly.

If you have questions about a specific payment method or encounter any issues during checkout, contact support at [email protected].

Hugeicons is designed "for Figma, in Figma" and offers seamless integration through Free Figma plugins.

• Free Option (Free): Access 4,600+ free stroke-rounded icons unlimited uses for personal & commercial projects hugeicons offers Free Figma file and plugin. Get instant access directly within Figma.
• Pro Option (Paid): Access the complete collection of 46,000+ icons 59 categories across 10 unique styles Includes Premium Figma file with figma plugin, Requires a Hugeicons Pro plan purchase.

Whether you need a paid Figma subscription depends on Figma's own pricing structure and which features you require from the Figma platform itself.

Hugeicons provides both free and premium icon options that work within Figma, bringing the entire library to your fingertips through the native plugin.

Hugeicons works with Figma and offers its own free tier (4,600+ icons), so you can start using icons in Figma regardless of your Hugeicons plan though your Figma account type is determined by Figma's own requirements.

Yes, payments are secure. Hugeicons uses Stripe as its payment processor, which provides enterprise-grade security and infrastructure for all transactions.

Security Features Through Stripe:

When you purchase Hugeicons Pro, your payment is protected by Stripe's comprehensive security systems

• Fraud Prevention: Stripe Radar actively monitors and prevents fraudulent transactions.
• Authorization Boost: Advanced technology that reduces fraud while increasing payment acceptance rates globally.
• Global Payment Standards: Supports over 135 currencies and payment methods with consistent security protocols.
• Enterprise-Grade Infrastructure: Stripe processes hundreds of billions of dollars annually and maintains 99.999% historical uptime.

Your payment information is handled by one of the world's most trusted payment platforms, used by millions of companies globally.

Stripe's fully integrated financial infrastructure ensures that your transaction is:

• Encrypted and secure
• Protected against fraud
• Processed reliably across web and mobile
• Compliant with international payment security standards

Peace of Mind: By using Stripe, Hugeicons ensure that your payment details are never directly handled by their systems but are instead managed through a secure, battle-tested platform built specifically for safe financial transactions.

Hugeicons Pro offers both one-time purchase and yearly subscription options, depending on which plan best fits your needs.

Pricing Plan

• One-Time Purchase (Hugeicons Pro Plus): With the Lifetime Package, you make a single payment and receive Lifetime access to all offline icon files and Figma files that you can download and use indefinitely.

Lifetime access to online services: Including the Figma plugin, website access, NPM packages, and CDN services for as long as Hugeicons Pro Plus exists.

No renewal required: Pay once and enjoy permanent access to both downloaded files and online services.

• Yearly Plan (Hugeicons Pro): The Yearly Plan operates on an annual subscription basis.

Lifetime access to downloaded files: Any SVG or Figma files you download during your subscription remain yours to use forever.

Annual renewal for online services: Access to the Figma plugin, website, NPM packages, CDN, and license key verification requires active subscription renewal.

Lower upfront cost: More affordable initial investment with the option to renew annually.

• Free (4,600+ Stroke Rounded Icons): The free version includes 4,600+ stroke-rounded icons.

Usage Rights: The free icons are available for unlimited personal and commercial projects.

Access and Integration: Users gain access to these free icons directly within Figma, and the free version includes access to the Free Figma file & plugin, Icon Font, Packages, WordPress & VS Code plugins, or the Web app.

Developer Support: For developers, the free package, specifically @hugeicons/core-free-icons, offers 4,600+ icons suitable for use with NPM, SVG, JSX, React, or React Native.

Figma Plugin Integration: The free set of 4,600+ stroke-rounded icons can be used for unlimited projects via the native Figma plugin.

Search Functionality: Users can search 46,000+ Pro icons manually on the web application.

Key Difference:

Both plans grant you permanent rights to any offline files you download.

• Lifetime Package: One payment, permanent access to everything.
• Yearly Plan: Annual payment for continued access to online services and updates.

Recommendation: For a true one-time purchase with no future payments required, choose the Hugeicons Pro Plus Lifetime Package.

This ensures uninterrupted access to all features and services without worrying about renewal dates.

Yes! You will automatically receive a receipt for your Hugeicons Pro Or Pro Plus purchase.

If you need a formal invoice for accounting or business purposes, simply email us [email protected] we're happy to provide.

Automatic Receipt Upon Purchase

Every purchase comes with a detailed receipt sent to your email, including:

• Receipt Numbers: Unique transaction identifiers
• Purchase Date and Payment Method: Complete payment confirmation
• Itemized Details: Product description, price, discounts applied (e.g., "All-time 40%"), subtotal, and final total
• Billing Information: Complete billing addresses and contact details
• Payment Confirmation: Transaction verification

Example Receipt Details:

• Receipt Number: 27446427
• Discount breakdown showing applied promotions
• Full billing and contact information

Need a Formal Invoice?

If you require a formal invoice for accounting, tax, or business expense purposes Contact us at: [email protected] include your purchase receipt details.

We love to generate a professional invoice for you.

We understand the importance of proper documentation for business transactions and are committed to providing you with the professional support you need.

Hugeicons offers a limited refund policy with specific conditions.

I'm Masum Parvej, I stand behind the quality of Hugeicons with a personal commitment to customer satisfaction.

My Personal Guarantee:

I am so confident in this that I want to make your decision 100% risk-free.

The "World-Class UI & Performance Double" Guarantee.

"The World-Class Look".

Guarantees the icons will give your project the professional polish it deserves.

The "Blazing Performance" my guarantees the icons will load without the performance bottlenecks of other assets.

Purchase any Hugeicons Pro plan and use it for a full 30 days.

If you don't feel your UI looks more professional and performs faster, I will personally refund 100% of your purchase.

Official Eligible for Refund:

Critical issues that prevent you from accessing the content Must contact [email protected] within 30 days of purchase.

Not Eligible for Refund:

• Change of mind after purchasing.
• Deciding not to use the files.
• Unfamiliarity with Figma or development tools.

Refund Conditions:

If a refund is issued, you must Delete all paid icons within 24 hours.

Not use paid icons in any projects (personal or commercial).

Hugeicons Pro represents substantial development effort, and purchasing any plan grants access to downloadable files.

The product's value lies in the permanent license and ongoing access to the icon library.

Liability Limitation:

In the event of costs, damages, or losses arising from Hugeicons Pro use, the liability of HLAB UX WEB DESIGN CO LLC is limited to a refund of your purchase price.

My Commitment:

We're confident you'll love Hugeicons Pro.

The 30-day trial period.

I personally guarantee your purchase is risk-free.

If you have any concerns, reach out to us at [email protected] we're here to help.

Masum Parvej

Creator of Hugeicons Pro

Yes! Hugeicons offers flexible team and enterprise pricing plans designed to fit teams of all sizes, from small startups to large organizations.

Team Licensing Options:

Hugeicons Pro provides tiered licensing based on the number of "seats" (users) who need access:

License Type	Seats	Best for
Solo	1 user	Individual designers/developers (no team library publishing)
Startup	Up to 5 seats	Small teams with shared team library access
Business	Up to 25 seats	Growing teams with shared team library access
Enterprise	25+ seats	Large organizations requiring custom solutions

"Understanding Seats" is required for each person who:

• Directly uses Hugeicons Pro in Figma, plugins, code, or internal icon systems
• Imports, configures, or commits icon files
• Works with the icon library in their daily workflow

Important: View-only users do NOT require a seat.

Enterprise Solutions:

For teams requiring more than 25 seats, Hugeicons offers custom Enterprise Plans tailored to your organization's specific needs.

To discuss Enterprise pricing Email: [email protected] Include Your team size and specific requirements.

Why Choose Team Plans (Hugeicons Pro):

• Multiple seats for collaborative team usage.
• License key for individual or team access.
• Shared team library access (Startup and Business plans).
• Scalable licensing that grows with your team.

Compliance Requirement:

If your team exceeds the purchased seat count, you must upgrade to the appropriate license tier.

Failure to do so may result in account restriction or suspension.

Ready to Get Started?

Choose the plan that fits your current team size, and upgrade as you grow. For custom enterprise solutions, contact us directly.

We're here to create a plan that works for your organization.​​

It depends on which Hugeicons Pro plan you choose.

Yearly Plan: If you select the Yearly Plan, your subscription will renew automatically on an annual basis to ensure continuous access to all online services and features.

Lifetime Package: If you choose the Lifetime Package, there is no automatic renewal.

You pay once and enjoy permanent access, no recurring charges, ever.

Need to Make Changes?

If you have a Yearly Plan and want to cancel automatic renewal or switch to a different plan, simply contact our support team at [email protected] and we'll be happy to assist you.

Yes, you can upgrade your Hugeicons plan. However, downgrading options are limited based on how the licensing structure works.

Upgrading Your Plan:

1. Free to Pro Upgrade: Start with the Free Version (4,600+ stroke-rounded icons) Upgrade anytime to Hugeicons Pro to unlock the full library of 46,000+ icons across 10 unique styles with 59 categories.
2. Increasing Seat Count: If your team grows beyond your current license limit, you must upgrade to accommodate additional users

• Solo → Startup: Upgrade from 1 seat to up to 5 seats.
• Startup → Business: Upgrade from 5 seats to up to 25 seats.
• Business → Enterprise: For teams requiring more than 25 seats, contact us for custom Enterprise Plans.

Downgrading Your Plan:

Hugeicons don't have a downgrading process (such as moving from Business to Startup or reducing features).

• If your Yearly Plan expires without renewal: You'll lose access to online services requiring active license verification (Figma plugin, website, NPM packages, CDN services).
• Offline Files Retained: You keep permanent rights to any offline files (SVGs, Figma files) already downloaded during your subscription.
• Lifetime Package: With the Lifetime Package, there's no downgrade concern you have permanent access to everything with no recurring fees.

How to Upgrade or Discuss Plan Changes → Email us: [email protected] .

Our Recommendation:

Choose a plan that fits your current needs, knowing you can always upgrade as your team or project requirements grow.

For any plan adjustments or questions, our support team is ready to help!

The cancellation process depends on which Hugeicons Pro plan you have.

For Yearly Plan Subscribers If you're on a Yearly Plan and wish to cancel your subscription Contact Support Email: [email protected].

Include your account details and subscription information.

Our team will assist you with the cancellation process.

When your Yearly Plan expires or is cancelled:

• Online Services: You will lose access to the Figma plugin, website access, NPM packages, and CDN services that require active license verification.
• Downloaded Files: You retain permanent rights to any offline files (SVGs, Figma files) you downloaded during your active subscription period.

For Lifetime Package Users:

• If you purchased the Lifetime Package/Access, there is no subscription to cancel
• You have permanent access to all downloaded offline files with no expiration

Support Channels:

Discord: Join the Discord channel for community support and to report issues

Email: [email protected] for subscription management and account questions

Important Note:

If HLAB UX WEB DESIGN CO LLC discovers a breach of the license agreement, they may terminate access or restrict your ability to use the services.

Notice will be sent to your registered email address.

Refunds are only available for critical issues that prevent you from accessing the content.

Unfortunately, purchasing the wrong plan does not qualify for a refund under the standard policy.

Refund Eligibility:

• Critical technical issues that completely prevent access to the content

Refunds are NOT available for:

• Changing your mind after purchase
• Deciding not to use the files
• Unfamiliarity with Figma or development tools
• Purchasing the wrong plan tier (e.g., Solo instead of Startup)
• Realizing you need a different license size

Why This Policy Exists:

When you purchase any Hugeicons Pro plan, you immediately gain lifetime access to offline downloadable icon files (SVGs, Figma files). Since the core product is delivered instantly and permanently, refunds for plan selection errors cannot be issued.

Alternative Solutions

If you purchased the wrong plan:

1. Upgrade Your Plan: Contact [email protected] to discuss upgrading to the correct tier (e.g., from Solo to Startup or Business). We may be able to help you transition to the plan you need.
2. Team Plans: If you need more seats, upgrading to Startup (5 seats), Business (25 seats), or a custom Enterprise plan is straightforward.

If You Have a Critical Access Issue

If you're experiencing technical problems that prevent you from accessing your purchase:

• Contact: [email protected].
• Timeframe: Within 30 days of purchase.
• Refund Conditions: If approved, you must delete all paid icons within 24 hours and cannot use them in any projects (personal or commercial).

Liability Limitation:

If HLAB UX WEB DESIGN CO LLC is found liable for losses arising from your use of Hugeicons Pro, liability is limited to a refund of your purchase price.

Our Recommendation:

Before purchasing, carefully review the plan tiers to ensure you select the right option for your needs.

If you're unsure which plan is best, reach out to us at [email protected] we're happy to help you choose the right fit before you buy.

If your Hugeicons Pro yearly plan expires or is canceled, your access is divided between offline files (which you keep forever) and online services (which require an active subscription).

What You Keep Forever:

Lifetime Access Plan: When you purchase Hugeicons Pro plus, you receive permanent, lifetime access to all offline icon files you've downloaded including:

• SVG files
• Figma files
• Any other downloaded assets

Your Rights

• Continue using these files indefinitely in your projects
• No expiration on downloaded files
• No additional fees required
• Valid as long as you comply with the license agreement terms

What You Lose Access To:

Yearly Plan (Require Active Subscription): If your yearly plan expires without renewal, you'll lose access to services requiring active license verification:

• Figma Plugin: Direct icon access within Figma
• Website Access: Online icon library and tools
• Updates: New icons and feature releases
• Icon Fonts: Web font files
• CDN Services: Content delivery network hosting
• NPM Packages: React, Vue, Svelte components and other framework packages

Need to Renew or Upgrade?

Contact us at [email protected] to:

• Renew your yearly subscription
• Upgrade to a Lifetime Package for permanent online access
• Discuss your access needs

Our Guarantee: Your work is protected. Any icons you've already downloaded and integrated into your projects remain yours to use forever, regardless of subscription status.

No, there are no hidden fees. Hugeicons pricing is transparent and straightforward, with all costs clearly outlined upfront.

What You Pay:

Free Version:

• Cost: $0
• Includes: 4,600+ stroke-rounded icons, free Figma file, plugin , framework packages and Developer Tools
• Usage: Unlimited personal and commercial projects
• Additional Fees: None

Hugeicons Pro Plans:

• Cost: Single upfront payment (e.g., $99.00 for Lifetime Solo, originally $169.00)
• What's Included: Full access to 46,000+ icons across 10 styles with 59 categories
• Additional Fees: None

Lifetime Package (One-Time Payment):

• Pay once, use forever
• No recurring fees
• No hidden charges
• Permanent access to both offline files and online services

What's Included at No Extra Cost:

• Icon request feature: Request new icons at no additional charge
• All core features: No premium tiers or add-ons within Pro plans
• Permanent offline file access: Keep your downloaded files forever
• Updates: Continuous improvements and new releases included
• Support: No charges for technical assistance or documentation

No Surprise Charges:

• No per-download fees
• No bandwidth limits
• No project caps
• No usage restrictions beyond license compliance

Transparency Guarantee:

All pricing is visible on the Hugeicons pricing page, showing:

• Exact plan costs
• Available discounts (e.g., lifetime deals)
• Feature comparisons
• Clear upgrade paths

Why Transparent Pricing Matters:

Hugeicons believes in fairness and trust. You pay one clear price for your plan, and there are no hidden fees, surprise charges, or unexpected expenses.

If you ever have questions about pricing or what's included in your plan, reach out to [email protected] we're always happy to clarify.